Introduction & Foundation Information
The Royal Humanitarian Foundation's dedication to charitable and humanitarian work is deeply inspired by the vision of His Majesty King Hamad bin Isa Al Khalifa, may Allah protect him, the esteemed King of Bahrain and Honorary President of the Foundation. His Majesty's commitment to improving and supporting the most vulnerable members of society serves as a guiding principle for the Foundation in all its efforts related to orphan and widow care, social, health, and educational assistance, and easing the financial burdens of families in need. The Foundation also plays a vital role in promoting sustainable development through the creation and advancement of non-profit social and charitable initiatives
Development phases
2001
On July 14, 2001, His Majesty King Hamad bin Isa Al Khalifa directed the formation of a committee dedicated to supporting Bahraini orphans from deserving families. Recognizing the importance of addressing the needs of all vulnerable groups, His Majesty expanded the committee's mandate on November 4, 2001, to also include support for widows without a provider
2007
In 2007, His Majesty issued a Royal Decree (No. 12 of 2007) to rename the committee as the Royal Charity Foundation. Additionally, a Royal Decree (No. 33 of the same year) was issued to reorganize the Royal Charity Foundation, appointing His Majesty as its Honorary President and Sheikh Nasser bin Hamad Al Khalifa as Chairman of the Board of Trustees
2017
In 2017, His Majesty issued a Royal Decree (No. 12 of 2007) to rename the committee as the Royal Charity Foundation. Additionally, a Royal Decree (No. 33 of the same year) was issued to reorganize the Royal Charity Foundation, appointing His Majesty as its Honorary President and Sheikh Nasser bin Hamad Al Khalifa as Chairman of the Board of Trustees
2020
In March 2020, His Majesty issued Royal Decree No. 15 of 2020, renaming the Royal Charity Foundation to the Royal Humanitarian Foundation
Vision
To lead in humanitarian and developmental work by empowering individuals and preserving their dignity, aiming to be among the top institutions in human development quality in line with Bahrain Vision 2030
Mission
As a royal institution, we are committed to conducting humanitarian and charitable activities and establishing profit-generating projects through local, regional, and global partnerships and outstanding performance. Our goal is to uphold human dignity and strengthen social solidarity
Our History
2001
- His Majesty King Hamad bin Isa Al-Khalifa of Bahrain ordered the establishment of the Sponsorship Committee to sponsor all helpless Bahraini orphans and all widows who have no one to support them. The Committee is considered the first seed of the Royal Charity Organization (RCO). Since its inception, the Committee worked to provide comprehensive financial, psychological and social care for this targeted group
2007
- His Majesty King Hamad bin Isa Al-Khalifa issued Royal Decree No. (33) of 2007 to re-structure the Royal Charity Organization (RCO) of which His Majesty the King is the Honorary President and HRH Shaikh Nasser bin Hamad Al-Khalifa, son of His Majesty the King, is Chairman of the Board of Trustees. RCO carries out charity and philanthropic works and undertakes a humanitarian, social and economic role for the benefit of citizens. Moreover, RCO sponsors widows and orphans; looks after the elderly and people with special needs; provides social, medical and educational assistance; and contributes to alleviating burdens of living on needy families and setting up and developing non-profit social and charity projects, such as orphanages, elderly, child and handicapped care centres, kindergartens, rehabilitation of needy families, and health rehabilitation centres. It also participates in sustainable development work, such as supporting small and medium enterprises, allocating land for social and charity projects and coordinating with government authorities in charge of implementing such projects, and any other charity activities commanded by His Majesty the King, RCO's Honorary President, or approved by the Board of Trustees
2009
- His Majesty the King launched the first relief initiative for RCO to offer relief assistance for the Palestinian people in the Gaza Strip. This marked the first drop followed by a flood of humanitarian and relief assistance to the people of brotherly and friendly countries that had been stricken by natural disasters and difficult humanitarian conditions
That relief work mechanism was formed in line with a well-organized approach which was followed by a new restructuring process of RCO to keep up with this new honour conferred by His Majesty the King on RCO
Also in this year and In implementation of the directives of His Majesty King Hamad bin Isa Al-Khalifa, King of Bahrain, RCO's Honorary President, the Humanitarian Assistance Division was transferred from the Royal Court to RCO
The Humanitarian Assistance Division provides services to all citizens, as follows: - Cost of living assistance
- Medical assistance
- Medical assistance
Vision
- An International Leading Organization in Humanitarian and Charity Work
Mission
- Through the Royal sponsorship and outstanding performance, RHF seeks to carry out charity and philanthropic works, undertake a humanitarian, social and economic role for the benefit of citizens, contribute to the development of a spirit of solidarity to promote philanthropy, and support the needy groups in the Kingdom
Duties
Royal Order No. 33
- Sponsor widows and orphans and look after the elderly and people with special needs;
- Provide social, medical and educational assistance and contribute to alleviating burdens of living on needy families;
- Contribute to setting up and developing non-profit social and charity projects, such as orphanages, elderly, child and handicapped care centers, kindergartens, rehabilitation of needy families, and health rehabilitation centers.
- Participate in sustainable development work, such as supporting small and medium enterprises, allocating land for social and charity projects and coordinating with government authorities in charge of implementing such projects;
- Any other charity activities commanded by His Majesty the King, RHF's Honorary President, or approved by the Board of Trustees.
Our Values
Justice
We strive to carry out charitable and relief work to promote values of goodness, love, empathy, generosity, solidarity, and justice. We provide aid and support to all deserving individuals without discrimination
Dignity
We are dedicated to safeguarding and respecting human dignity and freedom, ensuring that everyone’s rights are upheld under all circumstances, without making individuals feel insecure, irrespective of their background, religion, or beliefs. Dignity is a universal right, grounded in principles of absolute justice and equality
Teamwork
We foster a culture of collaboration by leveraging the talents and capabilities of all employees at every level, working together as a cohesive and supportive team to achieve the Foundation’s objectives
Empowerment
We focus on empowering individuals and families who need support, enhancing their abilities to achieve self-reliance. We also aim to create a work environment that develops employees' skills and expertise, increasing their productivity and motivation
Credibility
We are committed to transparency and integrity in disclosing all information related to procedures, eligibility criteria, donations, and expenditures. This commitment ensures a sterling reputation and builds trust and credibility with employees, partners, and beneficiaries
Strategic Plan
With over twenty years of experience in humanitarian work, the Royal Humanitarian Foundation has made significant advancements in its relief and aid efforts. Consequently, the Foundation's team has developed a comprehensive five-year strategy covering all departments, including sponsorships, aid, relief, real estate investment, education, and technology, according to the following strategic directions
Strengthening partnerships and effective communication
Innovation & creativity in services and products
Sustainability of resources
Strategic goals
- Innovative marketing strategies for our services.
- Enhanced customer satisfaction with the Foundation's services.
- Development of community empowerment programs.
- Implementation of effective governance within the Foundation.
- Sustained financial resources.
- Launching and managing profit-generating projects.
- Improving the Foundation’s public image.
- Maintaining and advancing digital transformation.
- Developing and nurturing exceptional talent.
Message From Chairman
H.H. Nasser bin Hamad Al-Khalifa
Chairman of the Board of Trustees
Successful institutions are those that know how to deeply root the elements of success to harvest the fruits in the long run. RHF has been able to effectively achieve this in several charitable investment projects that ensure institutional sustainability in the light of the major world changes. Undoubtedly, the first supporter of this sublime approach is His Majesty King Hamad bin Isa Al-Khalifa, King of Bahrain and RHF’s Honorary President. This approach is also supported by the wise government under the leadership of HRH Prince Khalifa bin Salman Al-Khalifa, the Prime Minister, and HRH Prince Salman bin Hamad Al-Khalifa, the Crown Prince, Deputy Supreme Commander and First Deputy Prime Minister.
Despite the numerous achievements that we are proud of, our ambition did not and will not stop at a certain limit. We aspire to draw a smile on the faces of orphans and wipe their tears, help widows and the needy, provide relief to those in distress, and be the Kingdom’s hands extended to offer good to all those in need.In implementation of the vision and aspirations of His Majesty the King vested in this blessed Organization, we strive to be the imprint of good, smile of hope and healing balm for all the needy in various parts of the planet.
Here I would like to invite everyone to act as one in achieving charitable work and desired community partnership.I would also like to express my sincere appreciation for those government sectors and businesses that have supported RHF, as we consider them as our partners in this great humanitarian work.
I also wish to express my deepest gratitude for the loyal staff who have been able through their sincere efforts to advance and promote this charitable edifice, which has become an important beacon among Bahrain’s institutions.
Message From Secretary General
H.E. Sheikh Ali bin Khalifa bin Mohammed Al-Khalifa
Secretary General
The achievements of the Royal Humanitarian Foundation under the patronage of His Majesty King Hamad bin Isa Al-Khalifa, King of Bahrain and the Honorary President of the Royal Humanitarian Foundation, with the generous support of the esteemed government under the leadership of His Royal Highness Prince Salman bin Hamad Al-Khalifa, Crown Prince and Prime Minister, have accomplished to complete the march of goodness and giving, by establishing pioneering humanitarian projects through the Royal Humanitarian Foundation under the leadership of His Highness Sheikh Nasser bin Hamad Al-Khalifa, Representative of His Majesty the King for Humanitarian Works and Youth Affairs. These achievements have placed the Kingdom of Bahrain among the leading countries in the charitable and humanitarian field.
Therefore, it is necessary to introduce the remarkable development and growth occurring in the Royal Humanitarian Foundation to the public and shed light on the distinguished vision and aspirations of His Majesty the King in charitable and humanitarian works achieved by providing outstanding living aid and support to the needy and relief aid to the afflicted in a respectful manner that preserves their dignity and insuring them a decent life.
This website presents some achievements that convey a partially bright image of the Kingdom of Bahrain’s achievements in humanitarian affairs accomplished by extending a selfless helping hand as Islam and authentic Arabic customs dictate us.
Board of Trustees
H.H. Nasser bin Hamad Al-Khalifa
Chairman of the Board of Trustees
Shaikh Adnan bin Abdullah Al-Qattan
Vice President
H.E. Dr. Mustafa Al Sayed
Vice President
H.E. Sheikh Ali bin Khalifa bin Mohammed Al-Khalifa
Secretary General
H.E. Mr. Sayed Dhia Yahya Ali Al Mosawi
Member of the Board of Trustees
H.E. Mr. Salman Mohana Al Dosseri
Member of the Board of Trustees
H.E. Dr. Nabeel Mohammed Abu Alfateh
Member of the Board of Trustees
H.E. Dr. Hassan Ibrahim Kamal
Member of the Board of Trustees
H.E. Mr. Subah Bin Salem Al Dosari
Member of the Board of Trustees
H.E. Ms. Maha Abdulhameed Mofeez
Member of the Board of Trustees
H.E. Mr. Ali Abdulnabi Marhoon
Member of the Board of Trustees
H.E. Mr. Salman Abdulla Bunajma
Member of the Board of Trustees
H.E. Ms. Elham Ebrahim Taleb
Member of the Board of Trustees
H.E. Ms. Dalal Hussain Abdul Rahim
Member of the Board of Trustees
Customer Service Charter
The Royal Humanitarian Foundation is committed to providing distinguished and advanced digital services at a high level, ensuring customer satisfaction, preserving their dignity, and facilitating access to and benefit from the services offered
Our Commitment to Customers:
- Adherence to Ethical Standards through welcoming and listening attentively to all customers.
- Application of Humanitarian Values and upholding principles of equality, dignity, confidentiality, integrity, transparency, and honesty for all customers.
- Implementation of Precautionary Measures, ensuring the safety of customers.
- Guidance and Assistance by Helping customers understand the services provided by offering clear and transparent information through on-site platforms and all electronic communication channels.
- Response to Inquiries and Complaints and addressing customer inquiries, complaints, and suggestions by providing clear and transparent information via on-site platforms and across all electronic communication channels.
- Meeting Customer Needs with high professionalism and expertise in addressing customer requirements.
- Provision of a Variety of Services, offering various services to all customers, either electronically through the self-service platform at the premises, the remote customer service platform, or via the website, or directly through face-to-face interaction with customer service staff.
- Respecting Customers' Time by offering multiple service channels with speed, efficiency, and quality.
- Staff Training and Development for service employees in the fundamentals and skills of customer service, particularly in dealing with people of determination and senior citizens.
- Welcoming Customer Feedback, embracing customer feedback and suggestions to improve services and meet their needs and expectations.
- Prioritizing People of Determination and Senior Citizens: Paying special attention to these groups by providing appropriate communication options across all service channels, including:
- Designated parking spaces near the main entrance.
- Provision of wheelchairs.
- Availability of special restrooms.
- Installation of accessible entry and exit points.
- Offering a dedicated service desk and appropriate waiting areas that meet their needs.
Our Expectations from Customers:
- Respect the traditions and values of Bahraini society
- Maintain mutual respect and courteous interaction with service staff.
- Familiarize yourself with the services provided by the Foundation, understand the requirements, the necessary documents, and the available service channels, and refer to the user guide to assist in the application process.
- Submit all required documents accurately to complete the transaction correctly.
- Ensure the submission of correct and accurate information to avoid legal accountability.
- Inform us as soon as possible of any changes or updates to personal data.
- Provide your feedback and opinions on customer service through the available channels.
Happy to connect with you and hear your suggestions and inquiries through the following channels:
- Call Center: 17313666, operating from 8:00 AM to 1:00 PM.
- National System for Suggestions and Complaints "Tawasul".